Tell Rob What Happened
Start with the concern your family is trying to solve.
Share the leak history, odors, visible areas, prior repairs, testing and anything that still does not make sense.
Find the Moisture Source
Look beyond the stain or visible mold.
Rob follows roofing, drainage, plumbing, humidity, crawlspace, attic and building clues to understand what is feeding the problem.
Learn How Far It May Extend
Check nearby materials and connected areas.
The investigation considers hidden cavities, adjacent rooms and HVAC pathways when the evidence suggests the concern may not be isolated.
Test Only When It Helps
Use laboratory results to answer a real question.
Air, surface or dust testing may help identify suspicious growth, compare areas, understand broader distribution or verify cleanup.
Know What Needs to Be Fixed
Receive a clear order of work.
Your report explains the source repairs, affected materials, cleanup needs and priorities so you can discuss the same job with contractors.
Verify the Result
Check the work before the area is covered or the project is closed.
Rob can return to review moisture, cleanliness, completed work and appropriate clearance testing.
Start With Answers
Understand the problem before choosing the cleanup.
- Find the source of the moisture
- Learn whether mold may be hidden
- Understand how far the concern may extend
- Know what work is justified
- Verify the result independently
Start With an Estimate
The proposed cleanup may be based on only what is immediately visible.
- The moisture source may remain unclear
- Hidden areas may not be investigated
- Different contractors may describe different jobs
- HVAC may not be considered
- The contractor may be the only party checking completion
Testing is a tool—not the whole answer
A laboratory result becomes useful when it is connected to the location, moisture conditions, building history and decision your family needs to make. Rob explains why each sample is being taken and what the result can and cannot establish.
